We offer a flat rate shipping fees of $4 for untracked letter mail and $12 for tracked mail across Canada. If your order gets lost during shipping and it was untracked, unfortunately, I am not responsible for it.
How long will it take to get my order?
Due to shipping delays brought on by the COVID-19 pandemic shipping times are unpredictable right now. Additionally, It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-30 days. Delivery details will be provided in your confirmation email should you choose tracked shipping.
Is there a local pick up option?
Yes! You can pick up locally for free if you're in Kingston, ON!
What shipping carriers do you use?
All our products are shipped through Canada Post
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Can I return my product?
We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Please do not leave your child unattended while wearing a bow. Bows aren't meant to be worn while child is sleeping
How do I wash my bow?
Bows are not meant to go in the washing machine. Should your bows get dirty please spot clean. Try to avoid the metal clip as metal can rust if left wet.
Can I sign up to your newsletter?
Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
Do you do custom work?
YES! Shoot me an email! I'd love to chat!!!
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